ReadyNine

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January 7, 2025 - ReadyNine

Welcoming Cheryl Hacker: Redefining Partner Success at ReadyNine

Cheryl D. Hacker joins ReadyNine as the new Director of Partner Success, bringing over 12 years of expertise in technology sales, leadership, and cloud transformation across UCaaS and CCaaS sectors.

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January 7, 2025 - ReadyNine

Welcoming Barry Saltzman: ReadyNine’s New COO Driving Innovation and Growth

ReadyNine is thrilled to welcome Barry Saltzman as our new COO! With a proven track record in leadership and operational excellence, Barry is set to drive the next phase of growth and innovation for our company.

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December 18, 2024 - Contact Centers

Enhancing Customer Experience: The Seamless Integration of Service Cloud Voice with Salesforce Service Cloud

Service Cloud Voice seamlessly integrates with Salesforce Service Cloud, unifying voice and digital channels into a single platform. Discover how this powerful solution transforms customer interactions, boosts agent productivity, and enhances customer satisfaction through AI-driven insights and intelligent routing.

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December 8, 2024 - ReadyNine Tim Fogarty, Sr. Technology Consultant

Vendor Neutrality in Action: How ReadyNine Puts Customers First Every Time

Discover how ReadyNine’s vendor-neutral, customer-first approach simplifies IT projects, saves time, and delivers measurable results across networking, voice, cloud, and data center solutions.

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December 5, 2024 - Managed Services ReadyNine

9 Proven Strategies to Cut IT Spend by 15% Without Sacrificing Performance

Cut your IT spend by 15% while maintaining peak performance. Explore 9 proven strategies, including telecom expense management, AI and automation, cloud solutions, and more. Optimize costs without compromise!

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December 4, 2024 - CX

Is Your NEC System Becoming Obsolete? Here’s What You Need to Know

With NEC phasing out its on-premises systems, businesses must act now to avoid operational risks. Discover the benefits of cloud-based communication solutions and how to ensure a smooth migration process.

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December 2, 2024 - AI

9 Step AI Assessment

ReadyNine’s 9-Step AI Assessment is a transformative framework designed to help businesses streamline operations, eliminate inefficiencies, and unlock the full potential of artificial intelligence. From workflow analysis to sustained support, this tailored approach ensures measurable results and operational excellence.

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November 26, 2024 - CX

How ReadyNine Transforms Customer Journeys with Advanced CX Technology

Transforming customer experience starts with understanding the customer journey. ReadyNine empowers businesses to bridge CX gaps by analyzing every touchpoint and deploying tailored AI and contact center solutions, delivering seamless interactions, improved efficiency, and elevated customer satisfaction.

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November 20, 2024 - AI

Unlocking the Power of Microsoft 365 Copilot – Why a Readiness Workshop is the First Step

Prepare your organization for the future of AI with a Microsoft 365 Copilot Readiness Workshop. Discover how to implement AI tools effectively, enhance productivity, strengthen collaboration, and ensure data security for seamless adoption.

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November 18, 2024 - Managed Services ReadyNine

How ReadyNine is Solving IT Pain Points for Businesses in IL, WI, and IN

In today’s fast-paced business environment, organizations across Illinois, Wisconsin, and Indiana face increasing pressure to stay ahead of technological challenges. From managing day-to-day operations to preparing for future innovations, IT departments are often stretched thin.

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