The clock is ticking for businesses relying on NEC’s legacy on-premises communication systems. With NEC announcing its withdrawal from the on-premises unified communications (UC) market outside of Japan, including North America, organizations face a pivotal moment. By 2030, these systems will no longer receive updates or support, leaving many businesses vulnerable. This shift is more than a logistical hurdle—it’s an opportunity to embrace the future of communications: cloud-based solutions.
What NEC’s Exit Means for Your Business
NEC’s decision to discontinue its on-premises UC systems is a reflection of a larger industry trend toward flexibility, scalability, and cost-efficiency. Here’s what you need to know about the timeline:
- New Orders Cease: NEC will stop accepting purchase orders for on-premises UC products after December 31, 2024.
- Support Ends: Hardware and software support will end by March 31, 2030, leaving organizations without updates or critical assistance.
For businesses still relying on NEC’s legacy systems, the time to act is now. The path forward lies in transitioning to modern cloud-based UCaaS (Unified Communications as a Service) and CXaaS (Customer Experience as a Service) platforms.
The Hidden Costs of Sticking With Legacy Systems
While staying with an outdated on-premises system may seem like a safe option, the risks can be significant:
- Limited Support: As support phases out, finding technicians or replacement parts will become expensive and increasingly difficult.
- Increased Risk: Legacy systems are more prone to cyber threats and operational failures due to outdated security protocols.
- Stifled Growth: Older systems lack the agility to support today’s hybrid and remote work environments, creating barriers to productivity.
The Benefits of Cloud-Based Communication Solutions
Transitioning to a cloud-based platform offers more than just continuity; it unlocks a host of advantages that can redefine how your business communicates:
- Enhanced Collaboration: Integrate messaging, video, and voice into one seamless platform accessible from anywhere.
- Improved Customer Experience: Leverage advanced analytics and AI-driven tools to deliver personalized, responsive customer interactions.
- Cost Savings: Eliminate the high costs of maintaining aging hardware while gaining predictable, scalable pricing models.
- Scalability and Flexibility: Adapt to your organization’s evolving needs effortlessly, whether you’re scaling up or down.
A Partner You Can Trust for Cloud Migration
Transitioning from a legacy system to a modern cloud platform is no small task. That’s where a trusted partner can make all the difference. By leveraging proven expertise and a comprehensive approach, businesses can migrate securely and efficiently without disrupting operations.
The ideal partner should offer:
- Expert Guidance: Years of experience in cloud migrations and SaaS consulting.
- Tailored Solutions: Access to leading UCaaS and CXaaS providers to meet your unique goals.
- Seamless Transitions: A process that minimizes downtime and disruption while keeping your business running smoothly.
- Ongoing Support: Post-migration assistance to ensure your new system continues to perform at its best.
The Time to Act is Now
As NEC’s deadline looms, delaying action can put your business at risk. By transitioning to a cloud-based communication platform, you’re not just avoiding obsolescence—you’re setting the stage for greater efficiency, flexibility, and customer satisfaction.